San Francisco County Transportation Authority logo
Job Title:
Communications Officer
Human Services
Job Category:
Advertising/Public Relations
San Francisco, California
United States
Postal Code:
Approximate Salary:
72780.00 Per Year
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree
Job Id #:
Employer Contact:
Employer Phone Number:
Employer Location:
San Francisco, California

Communications Officer

The San Francisco County Transportation Authority has an exciting story.We’re looking for a Communications Officer to help us tell it.

This year we’re going to:
• Pilot autonomous vehicles
• Research technology-enabled transportation
• Help advance Bus Rapid Transit
• Implement the Treasure Island mobility program
• Help deliver safety improvements citywide
• Advocate for sustainable transportation funding
• Advance plans for more efficient transit, bicycle and pedestrian infrastructure

The Communications Officer assists the Senior Communications Officer with designing, planning, and implementing the Transportation Authority’s agency-wide and project-specific communications, including marketing, media relations, and public relations projects and programs. Under the direction of the Senior Communications Officer, the Communications Associate leads or assists communications initiatives,
including integration and maintenance of agency communications assets, and supports all divisions and project-level public outreach activities.


Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfac- torily. The requirements listed below are representative of the knowledge, skills, abilities, training, and experience required of this job.


Training and Experience: Completion of a bachelor’s degree in appropriate disciplines, such as Public Relations, Jour- nalism, Marketing, Communications, or a closely related field from an accredited university is required. Two (2) years of experience in coordinating communications and marketing, media rela- tions, and/or community outreach programs. A master’s degree in one of the appropriate fields may substitute for one year of required experience. An equivalent combination of education and experience is acceptable.


Knowledge: Knowledge of principles and practices of communications and marketing, media relations, and community engagement program goal setting, development, implementation, and evaluation; practices used in researching program issues, evaluating alternatives, making sound recom- mendations, and preparing and presenting effective staff reports; principles, practices, and techniques used in conducting effective communications and marketing, media relations, and community outreach programs in a public agency; principles, methods, and techniques of market- ing communications and public speaking; basic principles and practices of graphic design and print production, including an understanding of design concepts and applications; media com- munications and general publications, media relations, and pitching techniques used in initiating and maintaining media relationships; recent and ongoing developments, current literature, and sources of information related to communications and marketing, media relations, and commu- nity outreach; basic principles and practices of budget development, administration, and account- ability; and principles, practices, and techniques in using social media tools and applications.


Skills and Abilities: Strong writing, public presentation skills, and public speaking for a wide variety of audiences, including elected officials, technical staff, and the public; advanced writing and editing skills for a variety of communications media, including memoranda, reports, resolutions, plans, and out-reach materials; basic design and graphics expertise; strong project, program, and relationship-building skills; stakeholder and crisis management skills, including consultant contract oversight; ability to work effectively under stressful situations involving tight deadlines, as well as confrontation and conflict; plan, research, organize, coordinate, and implement a variety of communica- tions and marketing, media relations, and community outreach related activities and programs; effectively represent the Transportation Authority in meetings with the general public, community groups, organizations, other governmental agencies, and professional, regulatory, and legislative organizations; develop effective communications and marketing, media relations, and community outreach strategies and campaigns; establish and maintain relationships with diverse groups of different media outlets, citizen groups and individuals, organizations, associations, and appropriate governmental bodies; operation of modern office equipment, including computer equipment and specialized software applications; and proficiency with social media platforms, including Twitter, Facebook, Instagram; and basic knowledge of content management systems such as MailChimp, Drupal, etc.


Please submit a resume and cover letter (indicating where you saw this job posted)
via email (, fax (415.522.4829), or mail:
RE: Communications Associate, Executive
Attn: Human Resources
San Francisco County Transportation Authority
1455 Market St., 22nd Floor
San Francisco, CA 94103

EOE - Minority candidates and women are encouraged to apply.


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